Contact Us

Got a question about a sweepstakes casino we've covered, spotted something out of date, or just want to tell us we've missed a platform worth reviewing? This is the page for that. Below is what we can help with, what we can't, and the best way to get a useful answer quickly.

What We Can Help With

Sweeps is an independent review site, so most messages we get fall into a handful of categories:

• Corrections — an eligible-state list has changed, a welcome offer has been updated, or a redemption threshold no longer matches what we published
• General questions about how sweepstakes casinos work, including the Gold Coins and Sweepstakes Coins model
• Suggestions for platforms we haven't reviewed yet
• Feedback on how we rank and rate the sites listed here
• Reports of broken links, outdated offer terms, or anything on the site that doesn't display correctly

We read everything that comes in. Because our team is small, we prioritise corrections and factual reports — if a welcome offer or eligibility detail has changed, tell us specifically what and where you saw it, and we'll verify it against the operator's current terms before updating anything.

What We Can't Do

It's worth being upfront about the limits of what this page is for:

• We're not a sweepstakes casino, so we can't process redemptions, verify your identity, or access your account on any listed platform
• We can't offer legal advice on whether a specific site is permitted in your state — that depends on the operator's own terms and your state's current rules, which change over time
• We can't guarantee outcomes on any game. Casino-style games involve chance, and nothing here should be read as a promise of winnings
• We don't handle billing, account access, or purchase disputes for third-party operators — those need to go directly to the platform in question through its own support channels

If your question is about a specific account, a stuck redemption, or a payment issue, the fastest path is the support contact listed on that operator's own site, since only they can see your account details.

Before You Reach Out — Check These First

A lot of common questions are already answered elsewhere on the site, and checking first often saves you a wait:

• For questions about setting healthy limits or taking a break from play, see our Responsible Gambling page
• For how our reviews are structured, our editorial approach, and who's behind the site, visit About Us
• For the legal terms governing use of this site, including how we handle affiliate relationships, see our Terms and Conditions

A Note on What This Site Does — and Doesn't — Do

Sweepstakes casinos like Spinblitz, Crown Coins and the others we cover use a promotional sweepstakes model rather than traditional real-money wagering. Gold Coins are typically used for casual play with no cash value, while Sweepstakes Coins can, subject to each operator's own terms, be redeemed for prizes once minimum thresholds and identity verification are met. Purchasing coin packages is optional at legitimate platforms — most also offer a free way to participate, and no purchase should ever be presented as necessary to receive Sweepstakes Coins.

Availability of any given platform varies by state, and some jurisdictions restrict or prohibit sweepstakes casino promotions outright. Laws in this space change regularly, and operators can and do adjust which states they serve. If you're unsure whether a specific site is available where you live, the operator's own terms page — not this site — is the authoritative source, since eligibility lists are updated on their end first.

Sweeps may earn a commission if you sign up with an operator through a link on this site. That relationship never determines how a platform is rated or ranked here; our editorial scores are based on the criteria we publish, not on commercial arrangements.

Response Times and What to Expect

We aim to review incoming messages in the order they arrive, with factual corrections given priority since those affect what other readers see. Include as much detail as you can — the platform name, the page you were reading, and what specifically looked off — so we're not going back and forth to figure out the issue. General questions and feedback are welcome too, though replies to those may take a little longer during busier periods.

If you don't hear back right away, it usually means your message is in the queue rather than overlooked. There's no need to send the same query multiple times, though a follow-up with new information is always fine.